20000+ Happy Customers
90 Day Risk-Free Returns
20000+ Happy Customers
90 Day Risk-Free Returns
All Items Must Be Returned
To qualify for a refund, all items originally included in the package must be returned. This includes the main product, accessories, and any additional components provided.
Original Packaging
Items must be returned in their original packaging, including any manuals, accessories, or materials that were included at the time of delivery.
Condition
Returned items must be in good condition and free from excessive wear, misuse, or damage beyond normal use.
Shipping Responsibility
Customers are responsible for arranging and covering the cost of return shipping. Unfortunately, we do not currently provide return labels or prepaid postage.
Return Address
The return address will be provided upon request. Please ensure that your package is securely sealed to prevent any damage during transit.
Timeline
All returns must be initiated within 30 days of receiving your order. Items received outside this timeframe may not be eligible for a refund.
Proof of Return
We recommend using a trackable shipping service to confirm delivery. Please keep the tracking number for your records.
Once your return has been received and inspected, your refund will be processed to the original payment method. This may take up to 5-10 business days to appear in your account.
Items that are not returned in full, missing components, or damaged beyond normal use may result in a partial refund or denial of a refund request.
Please inspect your order upon receipt and contact us within 48 hours if your item is defective, damaged, or incorrect to info@shevitalityshop.com. We will promptly assess the issue and resolve it as best we can.
We believe deeply in the transformative benefits of our anti-cellulite device, which is why we offer a 90-day money-back guarantee.
If, after consistent and correct use, you do not notice positive changes within 90 days, please contact our customer support team. We’ll be happy to guide you through the return and refund process.
Your well-being is at the heart of everything we do, and we’re committed to helping you achieve visible results and lasting confidence.
If you have any questions or need assistance with your return, please reach out to our customer support team at info@shevitalityshop.com — we’re always here to help.
SheVitality complies with all relevant UK and US laws regarding returns and refunds.